This one is causing problems with many buildings. There is no cleaner on site to remove the rubbish from the rubbish room to the street for collection. Solution. Owners and tenants who are living on site need to move the rubbish to the street on rubbish day. Tenants and owners need to be reminded that only rubbish that is correctly wrapped can be taken away. In our area black bags are used. You will need to have volunteers to take the rubbish to the street on the proper day.
If you cannot get the rubbish removed correctly then you will have to organise with your managing agent to have the rubbish removed by a private contractor. This would be an unnecessary expense. Trustees should check on those occupiers that are not cooperating and discipline them in terms of the rules if necessary.
Should not be a problem because security is an essential service. Repairs to electric fences, gates and security walls can be undertaken. Perhaps this is an ideal opportunity to clear your cell to gate numbers and re-enter them to get rid of old numbers. What about using this time to change the pin number on your gate?
Levies are still payable during lock down. Make sure whoever collects the levy knows this and keeps the Trustees fully informed. Owners need to be made aware of any changes in payment arrangements for levies and water/electricity accounts. Let everyone know of these new arrangements including tenants.
What a wonderful time to go around the building and check on any trees that are growing too close to walls and buildings. Nobody can have an excuse that they do not have time to do this work. Great time to have some exercise too. While it may not be possible to remove the trees, cutting the thicker branches for braai wood might cut down the amount to be taken away.
PAY OR NOT PAY
Many cleaning staff live hand to mouth. While it is not compulsory to pay your staff during the lock down (no Work, no Pay), morally it is the right thing to do. As body corporate managers we need to take instructions on this from the Trustees. Your thoughts?
Nobody may use any part of their property for a purpose that it was not designed for. Is this not a good time to see whether anyone is using
their garage as a bedroom, and
then taking up a much needed
parking outside. What about over- crowded units? Now is the time to do a check and to correct this situation. What about illegal extensions. Do the buildings match the sectional title plans? Remember if you have approved extensions
you are still required to have the sectional title plans updated at your own cost. Is it not the right time to check for unapproved alterations to
the appearance of the building?
What about updating your pet
register and checking whether
tenants/owners have ever applied for permission to keep a pet? What about updating your standard alterations file (air conditioners?) It is a great time to get up to date!
A good time for Trustees to check long term maintenance. Is putty getting old or falling out? Are gutters blocked or rusted? What is the condition of the waterproofing? Does the dustbin area need painting? Is the electric fence in order?
REPAIRS AND MAINTENANCE
Trustees and managing agents should have a list of contractors that are still working. Repairs are limited to essential work (no electricity, burst geysers and the like). Rubbish removal is essential work too. Your contractors need permits to work.
Have a policy regarding internal repairs – how do you handle a unit that is rented out which has no electricity because of an internal problem. It is the owners responsibility, but the work needs to be done. Remember Trustees can do urgent work even inside a unit if it effects more than one owner. But be realistic and help where you can. I do not think anyone will think less of you if you help restore electricity and water to a unit because of an internal fault, if the owner cannot be contacted.
UPDATING OWNERS AND TENANTS DETAILS
What a lovely time to contact all owners and tenants whose contact details do not work? If you send out a general email to owners, how many are not delivered. Is it not a great time to phone them and get
the correct email address?